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Sue’s expertise comes from hands-on industry experience and her commitment to supporting customers and the sales team.
About Sue
Sue plays a vital role in the customer journey, making sure the process of ordering and receiving Lilydale turf is as seamless as possible. From processing orders and coordinating deliveries to providing support for the sales team, she thrives on keeping things organised and efficient.
Her friendly approach and problem-solving mindset make customers feel valued and confident in their turf projects. Sue's most rewarding part of her work is knowing she’s made the process stress-free, leaving customers excited to enjoy their new lawns.
Sue's areas of expertise & interests
Sue combines her people-first approach with strong organisational skills, making her invaluable to the Lilydale team. She’s dedicated to ensuring every customer feels supported and every process runs smoothly from start to finish.
- Responsive & reliable: Answers enquiries promptly and follows through on commitments.
- Knowledgeable & helpful: Provides accurate turf product information and guidance.
- Going the extra mile: Adds thoughtful touches like loyalty rewards, follow-ups, and personalised advice.
Qualifications & certifications
Turf tips from Sue
“TifTuf Hybrid Bermuda is my favourite turf. It’s soft underfoot, highly durable, and thrives even in dry conditions—making it a fantastic low-maintenance choice.”
“Choose the right turf for your lifestyle. Varieties like TifTuf are ideal for busy families, offering resilience and easy care with less water.”
- Match your turf variety to your home’s conditions and needs.
- Don’t overcomplicate care; sometimes less is more.
- Focus on good preparation before laying turf to make long-term care easier.
Past projects involving Sue
聽聽我們客戶的心聲
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Rob Eustace
Eustace Landscaping 使用 Lilydale 即時草坪，他們每次都為我們提供多種優質草坪。送貨到 Gippsland 各地。
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Phil Howell
他們的草皮看起來很棒，服務也是一流的，您有任何問題，他們都很樂意提供協助。我的 Sir Walter 是我用過最好的草皮，我向幾個人推薦了它。
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Tony Williams
極佳的客戶服務。即使在傾盆大雨中也能迅速送貨。我不得不在惡劣的環境下鋪設，但現在效果很好，完美地完成了我的花園！
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Marcus Kikidopoulos
Lilydale Instant Lawn 是最好的專業草坪公司，服務快速可靠，人也很好。此外，他們的產品也是最好的！
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Gabs New
高度推薦這家公司。絕佳的產品，員工對草皮的一切都很有幫助，而且知識淵博，樂於指導您完成整個過程。
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Adrian Marcy
可愛的草皮，強力推薦。他們有松雞產品的草坪、優質的公眾服務，所有員工都非常尊重和友善 - 10/10
Proudly certified and accredited
As founding members of Lawn Solutions Australia and fully accredited by AusGAP, we operate under strict national standards for quality and performance. These certifications reflect our commitment to producing turf that not only looks great but also continues to thrive for years to come.
Get in touch with Sue
Have a question about placing an order, coordinating a delivery, or choosing the right turf variety? Sue is here to help make the process simple and stress-free. Get in touch, and she’ll ensure you have everything you need for a smooth experience.